Hello, I’m Chandrakanth

Profile Summary:

Former Operations Manager and Sales Team Leader transitioning into Digital Marketing, bringing 4 years of experience in business strategy, team leadership, and customer engagement.  Recently trained in SEO, social media marketing, and performance advertising. Passionate about blending strategic thinking with creativity to grow brands in the digital space.

WORK EXPERIENCE

SECURITAS, UK | 2022 – 2025     SUPERVISOR

•  Ledateam of 15+security officers across multiple commercial and residential sites,
  ensuring 100% compliance with safety protocols and client requirements.
• Achieved a 30% reduction in incident response time by implementing streamlined patrol
  and reporting procedures.
• Managed daily operations including rostering, site audits, and conflict resolution,
  resulting in 98% client satisfaction over three years.
• Conducted training for new hires, boosting team performance and decreasing
  onboarding time by 20%.
• Collaborated with clients and law enforcement on incident investigations, helping
  resolve 95% of reported cases efficiently.
• Monitored access control systems, CCTV, and alarm responses, maintaining a zero
  breach record across high-risk zones.

 KEY PRIME SECURITY, UK | 2022 – 2025    OPERATIONAL MANAGER

•  Oversaw operations across 10+ client sites, managing a team of 40+ security personnel, ensuring
  consistent delivery of high-standard security services.
• Improved operational efficiency by 25% through optimized scheduling, resource allocation, and
  on-site performance tracking.
• Reduced staff turnover by 35% through employee engagement programs, training, and clear
  career progression paths.
• Developed incident response protocols that decreased resolution time by 40%, improving overall
  site safety.

CO-OP, UK | 2021 – 2022     Team Leader

• Led a team of 15+ staff in daily retail operations, including stock management, customer
  service, and cash handling.
• Increased sales by 15% through effective team coordination and upselling strategies.
• Ensured 100% compliance with health, safety, and food hygiene standards during all
  shifts.
• Trained new team members, reducing onboarding time by 30% and improving service
  consistency.
• Resolved customer issues and escalations, maintaining a 95% customer satisfaction rating

Education